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      Agero

      Engaged Employer

      Agero reviews

      Agero slave - Anonymous employee Agero Employee Review

      2.0
      Jan 6, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's plenty of OT available.

      Cons

      This company expects their employees to go above and beyond, but they don't show any appreciation for your service.

      avatar
      Agero Response
      7y
      Thank you for taking the time to provide this feedback. Call volumes can, indeed, be high at times. Our approach is always to look for volunteers first and we are generally able to meet our staffing needs in this way. We find it is a win-win scenario for the company and those associates looking to earn more. Please consult your supervisor to find out more about our reward and recognition programs for good performers.

      Explore other reviews about Agero

      5.0
      Apr 24, 2026
      Roadside assistance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

      Cons

      You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

      avatar
      Agero Response
      3w
      Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      2w
      Thank you for your feedback. We will share with our leadership team.
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