Pros
It does provide you with a paycheck.
Cons
Anyone that is actually on the phone at this job is provided with a base rate of pay and an *almost unachievable bonus structure. They dont offer a set schedule even if youve been an employee for 2-3 + years if your doing regular customer service. Management has no clue what is going on most of the time,and paid time off isnt approved even when you have the extra hours to cover it. This job claims to be a "family owned company" ,they wouldnt give me time off when my family came to visit with 3 months advanced noticed.. The objective at "Agero" is to have you take a call as fast as possible to save them money,and to judge your stats off of customer service surveys which mind you are taken by a majority of people broken down on the side of the road. The company rips off its contracted service providers by not paying out claims and its own employees by not paying bonuses.Agero has representatives pretend to be working for a company they are not while on the phone which also bothers me. Hopefully the company keeps losing money.. It isnt somewhere anyone would want to work.
