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      Agero

      Engaged Employer

      Agero reviews

      Awful - Customer Service Representative Agero Employee Review

      2.0
      Nov 22, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall pay and health benefits

      Cons

      Almost to no training was given.

      avatar
      Agero Response
      6y
      Your review is a bit confusing as it's entirely inconsistent with the reality of new hire training, especially for the contact centers. Making sure all of our associates are put in a position to be successful is the highest priority at Agero, particularly in our contact center roles. Each new hire has several weeks of dedicated training and a robust supporting staff all in place to ensure when the time comes to take ones first calls, associates are ready.

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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