Amazing Company! - Customer Service/Roadside Assistance Agero Employee Review

5.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun, not boring, lots of opportunities, bonuses, the people, never gets monotonous, overtime available, best computer program I have worked on in a call center..this is hands down my most favorite job I have ever had. The negatives on this site baffle me. There are no cliques, YOU CONTROL EVERYTHING. You can choose to excel, make more money, and you WILL BE NOTICED, REWARDED, AND PROMOTED QUICKLY! Its the only job where EVERYONE I meet is wonderful. People are happy here and it shows. There is virtually zero dress code, I think no bathing suits basically. You can be WHO YOU ARE or how you identify yourself as and no one judges you. There are so many great things they offer INCLUDING being able to leave if you are not feeling good without it going against you BUT you have to know how to do it right. I will say the best thing you can do for YOURSELF is be an adult realize you have a job and you need to have good attendance. Most people who quit are in my opinion either lazy or too young to grasp how much they are only making it hurting themselves by not showing up and being on time. You will get rewarded in the long run if you grasp that EVERY JOB expects this and its so fun ANYWAY so show up! I work a 10hr shift and everyday it feels like maybe 5hrs. No one asked me to do this...I'm proud of the company I work for and would recommend this to anyone!

Cons

The terrible ratings and feedback on here needs to be updated by people that love it. I don't trust anyone that says negative stuff about it. Starting pay could be more BUT the bonuses and overtime make up for it!

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Agero Response
6y
Thank you for the feedback and for such an expansive assessment. You hit all the key points of focus for us when working to attract talent professionals such as yourself - offering opportunities for good work, good people, supportive training and opportunities for advancement. As for the reviews, yes - we have some work to do in creating a more balanced dialogue around what we know to be an amazing place to work - it starts with reviews like yours!! Again, thank you.

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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