Looking for a Rewarding Call Center place to work? #FoundIt - Group Supervisor Agero Employee Review

5.0
Feb 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Different atmosphere for the better than most call center workplaces A place those who have worked in call centers before can truly appreciate and see the beneficial differences Agero is always feeding the employees for free... lol

Cons

Opportunities for growth outside of call center isn't very accessible

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Agero Response
6y
Thank you for the feedback - thrilled to hear you are enjoying the environment and the food! Contact Center's are challenging but rewarding roles - our local leadership team works hard to ensure associates are supported in their day to day but most importantly, feel valued and its all the little things that matter. Sounds like its coming through loud and clear for you. As for career pathing, you are right -there are limited options outside of the phones in our site. That being said, the career paths within contact center roles are significant - whether you are interested in other products, becoming a supervisor there is no shortage of opportunity and additional compensation. I would encourage you to speak with your supervisor or the local HR team if you are interested in learning more. Good luck and thank you for the review.

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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