2.0
Feb 5, 2021
Former employee, more than 1 year
Medford, MA
Recommend
CEO approval
Business Outlook
Pros
Work Life Balance, they care about people at a personal level, it is a family business
Cons
Petty, Micromanagement, favoritism, lack of vision
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Users say... "Pay is good and shift differential" "This is a great work from home opportunity." "benefits were good and until the merger hours were unlimited" "The people here are great and it really starts from the top." "The work life balance was good"
Users say... "Poor Management needs to improve communication with employees." "not all the supvs are bad managers." "Too much favoritism in this company ." "Getting time off is difficult they have a program where if the call center is slow you can leave early if approved but taking days off that you are scheduled for is hard to do." "They pay HUGE bonuses to leadership and no merit increase for the hourly folks."