Alright - Roadside Assistance Agero Employee Review

2.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, pretty good communication

Cons

Customers attitude, do not expect to move up in company because you won’t

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Agero Response
5y
Career growth and development is a hallmark of the Agero contract centers with a large percentage of agents moving into new, higher paying roles within the first 6 months. From day 1 and through the first month of classroom & on the job training we focus on both building the core skill set required for supporting our roadside customers as well as the building blocks to quickly move into new roles.

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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