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      Agero

      Engaged Employer

      Agero reviews

      Some things out of your control - Customer Service Representative Agero Employee Review

      4.0
      Mar 26, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very lax, they give you a lot of personal space ie: you can wear sweats to work, company is well funded, great benefits, 401k is amazing, on site is a clean and a well maintained work environment.

      Cons

      Some things are out of your control, if you take a break/lunch later due to being on a long call, that negatively effects your scorecard, some people are in positions they shouldnt be in, occasionally gets un organized, some problems have simple fixes that arent in place yet, ie: payment calculators are in excel docs that only allow 100 people on at a time.

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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