I enjoyed working here because I was helping people. - Anonymous employee Agero Employee Review

5.0
Apr 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is not great. Very strict about telephone call handling guidelines and call times. Need more service providers in certain areas.

Cons

The people I worked with were nice and the work was fulfilling. I enjoyed helping people. We use maps to pinpoint locations and dispatch service across the country. All in all it was a good experience.

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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