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      Agero

      Engaged Employer

      Agero reviews

      Hard work, good pay - Customer Support Agero Employee Review

      4.0
      Feb 26, 2024
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is much room for career development at Agero. I was able to make a good income working full-time and with lots of overtime available. I was promoted to a special team that handles escalated cases. I was given a decent raise for that promotion.

      Cons

      This job takes a lot of hard work, determination, empathy and ability to follow strict policies and procedures. The call center environment isn't the warmest but corporate jobs normally aren't. It over the phone customer/client service so it can be challenging to handle emotions at times.

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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