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      Agero

      Engaged Employer

      Agero reviews

      Decent - Supervisor Agero Employee Review

      3.0
      Jan 12, 2025
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance, 401k, wfh option, a few coworkers or supervisors who care and want to make sure you understand your job position and tasks

      Cons

      Favoritism, people in power who have never worked any of the positions they oversee, higher ups care about making more money/profit and give their service providers with pennies to the dollar contracts, lack of empathy which is something you need to do most if not all of the positions, hard to move up unless you enjoy doing other people's jobs for them that are over you or suck up to people

      avatar
      Agero Response
      1y
      Thank you for your feedback. We appreciate your efforts in holding Agero to a high standard for workplace satisfaction, and we wish you nothing but the best in the future. -Agero Talent Acquisition Team

      Explore other reviews about Agero

      5.0
      Apr 24, 2026
      Roadside assistance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

      Cons

      You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

      avatar
      Agero Response
      3w
      Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      2w
      Thank you for your feedback. We will share with our leadership team.
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