It's been sad for awhile, now it's getting scary - Anonymous employee Agilysys Employee Review

1.0
Feb 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Decent work life balance (assuming you are not salary I would imagine) There are still (as of this writing) some great people around. For remote jobs, lots of freedom, almost no oversight, you get left alone. Autonomy

Cons

I am blessed I am remote. Increasingly the adjectives I hear from those who work in the offices include "toxic" "bad" "hostile." They have laid off some bad people but some really good people too. All that work gets thrown on to other, overworked eployees causing I am sure annoyance for the customer at the least and severe disruption at the worst. The CEO has said repeatedly that we are to be more customer focused but I do not see evidence of that pursuit. We are, I would argue, even less so today than we were before he arrived. People are moved around to different customers even more than they were before. Even when a customer really likes their "team" there's only a half effort in keeping those individuals with that team. I understand people need to be moved around, especially now with the frequent layoffs and people quitting. Sometimes there doesn't appear to be any logic in it at all. Additionally, if our CEO had been Australian and, after his arrival, steadily and rapidly all dev job were being sent to Australia and, in the U.S.A (where this company is currently based) suddenly every new exec or mid-level manager that was hired was Australian I would think how odd it was that the most talented and best people to manage and execute tasks in this company are all from one, very specific and distant part of the world - and why all the other companies I worked for didn't just hire Australians?... Well I am wondering that now, but the place isn't Australia... Further if these people are the best at what they do, why aren't better things happening? Finnacially I don't see it (despite all the layoffs and cost cutting), I don't see huge new customers being singed (seems to be about the same pace as before he arrived and clearly there's a huge work place culture problem. If you look at the reviews on this page, it's pretty easy to spot the trend. Of course there are some reviews that I noticed people appear to be delirously happy. I would say those are either not accurate or they represent the huge disparity in treatment as outlined in the previous paragraph between the two groups of employees. I strongly believe that disatisfied employees who feel they are being threatened (both implicitly and directly) cannot result in postive growth for a company and speak to an unstable company which is steadily eroding the foundation beneath its own feet. For what purpose I cannot be sure, but if you look back at the CEO's short tenure and the GlassDoor ratings dive that occured at his last three companies, I am pretty sure we're not headed in the right direction. The only thing that I know I can bank on is, after he departs, employee satisfaction will again rise, as (a quick look back on GlassDoor reviews will show) it always seems to.

Explore other reviews about Agilysys

5.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The interview process was smooth, well-organized, and professionally conducted. I appreciated the timely updates after each stage. Overall, it was a positive and seamless experience.

Cons

The overall timeline of the interview process was slightly extended—possibly due to delays in client confirmations or internal approvals. If feasible, streamlining this aspect could enhance the candidate experience further.

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

People below the senior manager level are great to work with and are dedicated to customers.

Cons

Senior managers and above are political “yes men” to the CEO who frequently screams at people publicly and on Teams meetings and makes cutting, derisive comments regarding the work people do — even those that put in many hours on the company’s behalf. He frequently complains that he is the only one who is smart enough and dedicated enough to identify and solve problems. His vision is limited to an intense engineering focus, with the answer to every challenge being to “hire more engineers.” This has begun to hold the company back and is reflected in the dropping stock price.

2
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