Outsourcing to balance books and rapidly build unstable software - DANGEROUS - Anonymous employee Agilysys Employee Review

2.0
Mar 23, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable veteran employees, some 15+ years of service, great to work with.

Cons

Ramesh knows how to balance a companies financial books by using one playbook - outsourcing to junior level India engineers using his loyal Indian crew from previous gigs. Not very adaptive. Business model is setting the company up for product instability and failure to retain the core customers that keep the company afloat. Across all product lines they have trimmed snd overworked support and turned their R&D department into direct support. Product throughput has reduced by over 50%. If your looking to be a engineer be ready to be a customer call person. Delivering in product features so fast they are at best pre-alpha stable. Their new tech services, a custom development division, full of non-product knowledgeable low level entry devs, break products do bad customers are on the verge of dropping multi million dollar deals. All this is stoking the fire of escalations which perpetuates reduced in-product development. Application life cycle development is still in toddler phase. Product lines have a lot of potential , but until they can figure out how to run a well oiled software business, keeping the lights on will be all they can do. Focused on small short term deals with mountains of technical debt. Some product lines use technologies that were obsolete 20 years ago. Little tough to run with a warm out shoe. Too much to list...

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5.0
May 26, 2025
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Pros

The interview process was smooth, well-organized, and professionally conducted. I appreciated the timely updates after each stage. Overall, it was a positive and seamless experience.

Cons

The overall timeline of the interview process was slightly extended—possibly due to delays in client confirmations or internal approvals. If feasible, streamlining this aspect could enhance the candidate experience further.

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

People below the senior manager level are great to work with and are dedicated to customers.

Cons

Senior managers and above are political “yes men” to the CEO who frequently screams at people publicly and on Teams meetings and makes cutting, derisive comments regarding the work people do — even those that put in many hours on the company’s behalf. He frequently complains that he is the only one who is smart enough and dedicated enough to identify and solve problems. His vision is limited to an intense engineering focus, with the answer to every challenge being to “hire more engineers.” This has begun to hold the company back and is reflected in the dropping stock price.

2
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