Q: What are the top reviewed jobs at Agoda?

Customer Experience Specialist (242) , Customer Service Representative (184) , Senior Software Engineer (163) , Software Engineer (146) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (38) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (26)

Q: What are the top reviewed Agoda locations?

New York , Providence , Los Angeles , Orlando , Madison , Phoenix , Texas City , San Francisco , Seattle , China , Budapest , India , Midvalley

Question 1

Does Agoda pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at Agoda?

Accepted Answer

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

Question 3

What are the top reviewed jobs at Agoda?

Accepted Answer

Customer Experience Specialist (242), Customer Service Representative (184), Senior Software Engineer (163), Software Engineer (146), Market Manager (90), Customer Service Specialist (83), Customer Service (60), Accommodation Services Specialist (49), Manager (38), Project Manager (31), Software Engineer(Internship) (30), Analyst (29), Senior Manager (28), Customer Support Specialist (26), Software Engineer Intern (26)

Question 4

What are the pros of working at Agoda according to real employee reviews?

Accepted Answer

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 182 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 158 reviews)); "Good pay even at entry level for the customer service" ((in 86 reviews))

Question 5

What are the cons of working at Agoda according to real employee reviews?

Accepted Answer

"There are a lot more bad managers than good managers here." ((in 69 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Too much office politics" ((in 11 reviews))

Question 6

What are employees saying about Agoda layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Question 7

What are the top reviewed Agoda locations?

Accepted Answer

New York, Providence, Los Angeles, Orlando, Madison, Phoenix, Texas City, San Francisco, Seattle, China, Budapest, India, Midvalley

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Good company, but poor supply team performance - Senior Software Engineer Agoda Employee Review

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