Severe micromanagement from the top down. Aha! is an admirable company insofar as them being successful and bootstrapped, but this has resulted in a lack of trust in folks to work to the exact script. I think you only need to run through the reviews here to see the majority are fabricated (I mean, come on!) and the ones that are genuine are often met with a condescending reply from the CEO which speaks volumes IMO. I don't want to rant, but would advise people interested in working here to think long and hard about the kind of environment you're joining, questions the job expectation intensely and request that you interview with your team lead during the interview process to get a feel for that relationship. Bizarrely the hiring process often bypasses your team lead which is another example of the intense control senior leadership desire.