Unattainable growth from unsustainable revenue - Sales Representative Airwallex Employee Review

Thank you for your feedback and for recognising the strength of your teammates. We are proud of the talented people building Airwallex. We’re continuing to grow, and we believe there is real opportunity here for people who want to make a meaningful impact in a high-performance environment. We take any concerns about client charging practices, transparency, or ethical conduct very seriously. Any unauthorized or non-transparent charging would be inconsistent with our policies, standards, and expectations. Maintaining customer trust is critical to us. Clients with questions about their account or charges should contact us through Airwallex Help on our site. For employees with concerns, we encourage the use of internal reporting channels or speaking with a People Partner so issues can be reviewed thoroughly. We also recognise your broader concerns raised about management, targets, and how teams operate as we scale. We are continuing to strengthen leadership, support, and accountability so that high expectations are matched by greater clarity and consistency. If you’re willing to share more detail, we encourage you to contact your People Partner or use our internal reporting channels so specific concerns can be reviewed appropriately.