Rapid and positive change - Support Function Airwallex Employee Review

4.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

- intelligent and supportive colleagues - attractive product and proposition to support future growth - development opportunities - global presence - ambitious, energetic vibe - diverse and passionate leadership - huge improvements with new leadership structures, focus on culture, improved hiring processes - good focus on fun and team communication while working at home

Cons

- the pace is challenging, even for those who enjoy it you'll be wishing for an off-switch at times - lots of change in all areas, processes and products change faster than you would imagine possible - there is very little focus on improving the balance for employees, there is flexibility offered but the level of flexiblity is not consistent across teams. For some the expectation is that they will always be on and available

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Airwallex Response
5y
Thank you for your review. We appreciate your recognition of the improvements made in your time with the business, we don't always get it right but we are always focused on making positive changes and it's great to see that it is having an impact for the team. Your commentary about retention of employees is important and is something we are aware of, a big focus for the coming year is to improve the employee experience so any feedback or support you can offer in driving these improvements is appreciated

Explore other reviews about Airwallex

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the incredibly fast pace and the massive growth -- very few companies are scaling at 80% YoY at a scale of >$1bn ARR, The leadership team and technical talent are brilliant.

Cons

Here in San Francisco, the company's still very much in a Series A stage-- that can be a good or bad thing depending on your perspective. You just have to be willing to be scrapping and work hard.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High autonomy and agency. As a senior IC I have leadership's trust in driving my work, engaging with partner executives and generating new ideas and partnerships. Clear line of sight into how my work positively impacts the company. I can draw the line between my effort and that enabling a small or large part of our success. Diverse product and partner work. I work with large and small partners and across our entire product offering, which keeps my day to day fresh and diverse. Great people, all hard working, smart and well credentialed.

Cons

Global team makes for frequent night time calls, if something can't be handled over Slack. Hard driving. There's lots to do and big ambitions, so everyone is spread thin working on high priority/impact projects.

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