Toxic and mediocre. Please stay away. - Software Developer Airwallex Employee Review

1.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Some good people with good intentions are trying to fix this place but those people have no influence on the direction of the company.

Cons

Be careful of the fake 5 star reviews. I suspect these were added by HR or the senior leadership. This is really a Chinese company, not Australian. The majority of the engineering workforce is based in Shanghai. The CTO and other early engineers based in Shanghai have very low standards. They often take shortcuts and leave a mess behind for others clean up. Please do a quick search on LinkedIn before deciding to join Airwallex to see how long on average employees last in this company. I bet it won't look promising. If the above is not enough for you, continue reading: - Toxic culture that's largely dominated by non-technical managers. Engineers are treated second class without a doubt - Uninspiring senior and executive leadership which micro-manages everyone - Company culture is incompatible with western and Australian values - The standard for the engineering practices is the lowest I have seen and I worked for several successful startups in the past. - Because the company is dominated by Chinese work culture, expect to be measured by a standard that you won't like

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Airwallex Response
4y
Thank you for your feedback. We do not encourage members of the team to falsify reviews on Glassdoor, as this is not in the spirit of what we are trying to achieve as a business. Airwallex is growing rapidly and we acknowledge that there are certainly lots of ways we can improve. We are a team of 1100+ people, across many global locations and we value the input of all team members to foster these improvements. Your feedback is appreciated and will be shared with the Engineering Leadership team so we can learn and improve.

Explore other reviews about Airwallex

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the incredibly fast pace and the massive growth -- very few companies are scaling at 80% YoY at a scale of >$1bn ARR, The leadership team and technical talent are brilliant.

Cons

Here in San Francisco, the company's still very much in a Series A stage-- that can be a good or bad thing depending on your perspective. You just have to be willing to be scrapping and work hard.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High autonomy and agency. As a senior IC I have leadership's trust in driving my work, engaging with partner executives and generating new ideas and partnerships. Clear line of sight into how my work positively impacts the company. I can draw the line between my effort and that enabling a small or large part of our success. Diverse product and partner work. I work with large and small partners and across our entire product offering, which keeps my day to day fresh and diverse. Great people, all hard working, smart and well credentialed.

Cons

Global team makes for frequent night time calls, if something can't be handled over Slack. Hard driving. There's lots to do and big ambitions, so everyone is spread thin working on high priority/impact projects.

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