Run the other way - Anonymous employee Airwallex Employee Review

1.0
Mar 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting problem space. Colleagues are some of the most talented and amazing people. Work has high impact on customers.

Cons

Culture was not great to begin with and is getting worse. Little has been done to address low eNPS scores. The hours are long, the workloads are ridiculous. It’s common for people to work late nights, on weekends, and even during sick days and annual leave. Turnover rates are very high but they never replace the people who leave. Business side get treated badly compared to tech side. You only get treated well if you are an ex-consultant from a top tier firm. Restructures are used as a guise to increase workload and responsibilities without an increase in compensation. They change your position and assign you new responsibilities without consulting you. They don’t care about your professional development or your career goals. Managers and senior leadership have no experience managing people. There is no real leadership within AU. Overseas leaders dictate AU strategy without proper knowledge of the market and won’t listen to local advice due “lack of talent in AU”. They took away all the benefits to be “more in line with the market”. No more wfh allowance, no social spending budget on your card. You have to sell an arm and a leg to get any kind of raise and the pay is already below market rate. CEO likes to be all up in everyone’s business. Lack of clarity around priorities. Work is unstructured and chaotic. Too many hurdles to get the simplest things approved.

Explore other reviews about Airwallex

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the incredibly fast pace and the massive growth -- very few companies are scaling at 80% YoY at a scale of >$1bn ARR, The leadership team and technical talent are brilliant.

Cons

Here in San Francisco, the company's still very much in a Series A stage-- that can be a good or bad thing depending on your perspective. You just have to be willing to be scrapping and work hard.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High autonomy and agency. As a senior IC I have leadership's trust in driving my work, engaging with partner executives and generating new ideas and partnerships. Clear line of sight into how my work positively impacts the company. I can draw the line between my effort and that enabling a small or large part of our success. Diverse product and partner work. I work with large and small partners and across our entire product offering, which keeps my day to day fresh and diverse. Great people, all hard working, smart and well credentialed.

Cons

Global team makes for frequent night time calls, if something can't be handled over Slack. Hard driving. There's lots to do and big ambitions, so everyone is spread thin working on high priority/impact projects.

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