You're just a number - Account Manager Airwallex Employee Review

1.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Working with incredibly talented people, solving real world problems

Cons

I want to make it very clear - to the CEO, you are just a number. You do not matter. Your voice does not matter. CEO cares more about AI than employees and every headcount request has to be justified as to why AI cannot do the job. Additionally - CEO just set a new company policy that every employee is REQUIRED to post about the company on their personal social media pages at least once a month. He has made this a requirement in performance reviews, which feels highly illegal/unethical I would highly encourage you to reconsider an offer with Airwallex.

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Airwallex Response
11mo
Thank you for taking the time to share your candid feedback, we truly appreciate it. We understand your concerns about our social media guidelines and want to be clear: posting on social media as a brand ambassador is encouraged, not mandatory, and it won't negatively impact performance reviews. At Airwallex, we aim to celebrate our wins, share our perspectives, and make an impact. Our goal is to recognise what we're building and empower those who are excited to champion our brand. We also hear you on the importance of feeling valued. It's essential to us that every voice at Airwallex matters. That’s why we’re committed to creating a supportive and inclusive environment where everyone feels heard. We conduct engagement surveys twice a year to ensure we’re continuously improving based on employee feedback. If you’re open to it, we encourage you to continue this conversation directly with your People Partner or manager so we can better understand and address your specific concerns. Thanks again for your feedback.

Explore other reviews about Airwallex

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High autonomy and agency. As a senior IC I have leadership's trust in driving my work, engaging with partner executives and generating new ideas and partnerships. Clear line of sight into how my work positively impacts the company. I can draw the line between my effort and that enabling a small or large part of our success. Diverse product and partner work. I work with large and small partners and across our entire product offering, which keeps my day to day fresh and diverse. Great people, all hard working, smart and well credentialed.

Cons

Global team makes for frequent night time calls, if something can't be handled over Slack. Hard driving. There's lots to do and big ambitions, so everyone is spread thin working on high priority/impact projects.

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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