Great job! Admin lost focus of mission. - Mental Health Technician Akron Children's Employee Review

4.0
Jul 14, 2020
Recommend
CEO approval
Business Outlook

Pros

The work you put in at ACH makes you feel like you are making a difference in the children's lives and their family. Coworkers were some of the best people I have ever worked with, and most felt the same way about the job. Benefits are decent, since when you get hurt you get treated on the job. Meet a lot of people and make connections.

Cons

Pay is not competitive, not worth the work you put in at times. Unfortunately, management and administration seem to have forgotten what the company is about and run ACH like a corporation. More focused on innovation instead of quality of care and safety of staff.

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Akron Children's Response
5y
Thank you for your 5+ years of service with the Akron Children’s team. We’re delighted to hear about your experience with your supportive co-workers and your ability to make new connections. We’re constantly looking for ways to improve our leadership capabilities and provide the best care possible for our patients. We appreciate your honest feedback.

Explore other reviews about Akron Children's

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management, good pay, great coworkers

Cons

None that I can think of!

2.0
Feb 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Providers and clinical staff genuinely care for the children coming in and out of the hospital. My review has nothing to do with the actual patient care that is given here.

Cons

If you’re considering a job within ISD, save yourself the trouble and look elsewhere. This isn’t coming from a bitter ex-employee — I genuinely enjoyed much of my time here. This is a warning from someone who watched this department deteriorate over the last 5-6 years. Leadership is filled with yes men and women who have zero interest in protecting the people who actually do the work. Escalating an issue or concern amounts to nothing. Project timelines are set by people who have no idea what’s realistic, and the CIO is so far removed from day-to-day operations that expectations are incredibly high when there aren’t enough resources to get the job done. There is no career growth here — they won’t pay competitive salaries to attract qualified new talent, and they won’t promote the experienced people they already have. Internal hires are continuously blocked which makes it impossible for anyone to grow. Instead, they’ve resorted to outsourcing ISD positions because it’s cheaper than valuing their workforce. But don’t worry — there’s always a fresh email announcing another manager or director climbing the ladder. Senior leadership continues to take care of themselves just fine. The people on the ground? Not so much.

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