Great pay and benefits - Senior Scheduling Coordinator Akron Children's Employee Review

5.0
Dec 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, add 1.10 per hours for pay differential if working afternoons. Akron Children’s is an amazing supportive organization as a whole. Great benefits

Cons

Appointment center management/ training team lack effective management skills. Prepare to be uncertain 80% of the time. Instruction always unclear. High turn over rate. The job itself is easy and could be straightforward. Leaderships lack of communication and support which runs good employees away.

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Akron Children's Response
4y
Thank you for recognizing the terrific benefits we offer. Through frequent reviews, we work very hard to make sure our pay is market competitive. We also regularly review and refresh our benefits package annually to ensure we’re meeting the needs of our diverse workforce. When it comes to health plans, our consumer-directed health plan is a market leader, as we deposit up to $2,200 annually (depending on your coverage level) into the Health Savings Accounts of employees who choose that plan to support their medical expenses. Ensuring current employees have opportunities to move into supervisory/management/leadership roles is also a priority at Akron Children’s. We offer several avenues for management training/skill development and coaching. We encourage all interested employees to talk with their manager or HR representative about career development opportunities, and we hope you will consider doing so.

Explore other reviews about Akron Children's

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management, good pay, great coworkers

Cons

None that I can think of!

2.0
Feb 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Providers and clinical staff genuinely care for the children coming in and out of the hospital. My review has nothing to do with the actual patient care that is given here.

Cons

If you’re considering a job within ISD, save yourself the trouble and look elsewhere. This isn’t coming from a bitter ex-employee — I genuinely enjoyed much of my time here. This is a warning from someone who watched this department deteriorate over the last 5-6 years. Leadership is filled with yes men and women who have zero interest in protecting the people who actually do the work. Escalating an issue or concern amounts to nothing. Project timelines are set by people who have no idea what’s realistic, and the CIO is so far removed from day-to-day operations that expectations are incredibly high when there aren’t enough resources to get the job done. There is no career growth here — they won’t pay competitive salaries to attract qualified new talent, and they won’t promote the experienced people they already have. Internal hires are continuously blocked which makes it impossible for anyone to grow. Instead, they’ve resorted to outsourcing ISD positions because it’s cheaper than valuing their workforce. But don’t worry — there’s always a fresh email announcing another manager or director climbing the ladder. Senior leadership continues to take care of themselves just fine. The people on the ground? Not so much.

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