Patient Liaison - Anonymous employee Akron Children's Employee Review

Great management, good pay, great coworkers

None that I can think of!

Providers and clinical staff genuinely care for the children coming in and out of the hospital. My review has nothing to do with the actual patient care that is given here.

If you’re considering a job within ISD, save yourself the trouble and look elsewhere. This isn’t coming from a bitter ex-employee — I genuinely enjoyed much of my time here. This is a warning from someone who watched this department deteriorate over the last 5-6 years. Leadership is filled with yes men and women who have zero interest in protecting the people who actually do the work. Escalating an issue or concern amounts to nothing. Project timelines are set by people who have no idea what’s realistic, and the CIO is so far removed from day-to-day operations that expectations are incredibly high when there aren’t enough resources to get the job done. There is no career growth here — they won’t pay competitive salaries to attract qualified new talent, and they won’t promote the experienced people they already have. Internal hires are continuously blocked which makes it impossible for anyone to grow. Instead, they’ve resorted to outsourcing ISD positions because it’s cheaper than valuing their workforce. But don’t worry — there’s always a fresh email announcing another manager or director climbing the ladder. Senior leadership continues to take care of themselves just fine. The people on the ground? Not so much.