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Alacrity Solutions

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Accountability Needed - Customer Service Representative Alacrity Solutions Employee Review

3.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The employees are great to work with, and there is a dynamic workload that keeps things challenging every day. There is a good sense of culture, and teams are fairly strong. They have remote work positions and opportunities to pick up additional work.

Cons

Nepotism is rampant and management will often protect employees that are not upholding their workloads while expecting other employees to pick up their slack. Additionally, there are not enough incentives and benefits for the work. The pay is subpar.

Explore other reviews about Alacrity Solutions

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It's pretty good and the training is great

Cons

No per diem for travel

4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. IT Teams are great

Cons

No 401k. Mediocre Health Insurance

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