Innovative. Interesting work- poor communication; loose values - Dealer Support Alarm.com Employee Review

1.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Promotes working hard. Provides opportunities for social events and to get to know other departments. New office floors/clean space. Opportunities for some advancement. Growing and changing! Flexible more so than a lot of places.

Cons

Assumptions made about employee experience and maturity. Hard to advance unless you’re close with management. Unclear motivations. Lots of behind the scenes things that impact the on the floor employees but that the employees impacted don’t get to know about or have a say in. Hard to stand out due to how many people are being hired. Pressure to rate the company well online and off and hype things up. Employees afraid of being looked down on or afraid of consequences for their honesty about culture. Judgements made about life experience for employees as the average age of the company is mid 20s. This often leads to very intensive and watered down communications to prevent employees from being scared off or to form their own opinions. They try hard in any way they can to control the narrative. Hard to feel valued often. Authenticity, communication, accountability isn’t up to snuff. Seems like when something less than positive is said, rather than evaluating and adjusting, the viewpoint is criticized and an event is planned or little Employee appreciation thing is done in response to it to discredit the feedback.

Explore other reviews about Alarm.com

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office space good environment

Cons

Expensive area for finding housing

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Cons

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.

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