“Unfavorable” Review – Don’t Drink The Kool-Aid - Anonymous employee Alarm.com Employee Review

2.0
Nov 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Bright Side: • A stable paycheck is a given, albeit whatever quarterly bonus payouts were frequently delayed.

Cons

The Caveats: • Look beyond the brief, single sentence, glowing Glassdoor reviews. Read what others have taken the time to share. This review will probably be buried quickly under a flurry of one-line high rating reviews. • The recruitment/interview process is long and quite misleading. You are made to feel extraordinarily special for being selected to interview, and how Alarm.com values its “culture” above all. They make you believe they're looking for a long-term commitment, much like a marriage. This impression is relentlessly reinforced during meetings and one day you may be RIF/laid off. • Alarm.com has a tendency to exploit fresh Ivy League graduates. They are targeted and used until they realize their worth, subsequently moving on to places where they are better valued and compensated. • Regarding compensation, do your homework. Chances are you're considerably underpaid, unless you're a Dartmouth alum with connections to the executive team. • There exist several "sacred cows" at ADC, people who contribute minimally, boast about it, and retain their inflated positions/salaries, regardless of customer complaints or departures. When customers depart the platform, these individuals simply move on to exploit someone else's hard work and repeat the cycle. Usually, it's the dedicated employees who end up picking up the slack, until they too decide to leave or get laid off. • The company and its executives tend to be quite rigid in their perspectives. Not willing to adapt or listen to key customers needs. Status quo is key. • Employee development and growth opportunities are largely non-existent outside of the marketing team. During my tenure, it seemed promotions were mainly given in the marketing department. • Unrealistic long non-compete required. • You will be disparaged by those sacred cows when you decide to leave or get laid off.

Explore other reviews about Alarm.com

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office space good environment

Cons

Expensive area for finding housing

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Cons

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.

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