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      Alaska Airlines

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      Alaska Airlines reviews

      Alaska Spirit - Customer Service Representative Alaska Airlines Employee Review

      3.0
      Jan 18, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed the training, the "Alaska Airlines Spirit", and the friends I made while employed with Alaska Airlines. The starting pay is low but the health insurance benefits were great.

      Cons

      The probation period is more stressful than necessary in my opinion. With flights very full, it was difficult, if not almost impossible, to take advantage of the flight benefits.

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      2.0
      Jul 7, 2026
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

      Cons

      The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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