Company in transition - Manager Alaska Airlines Employee Review

3.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

They pride themselves on a great product and great customer service.

Cons

The demand to lower costs is having a real impact on work-life balance, and an overworked employees.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

See reviews by: Helpful|Rating|Date|All