A difficult place to work - Customer Service Representative Alaska Airlines Employee Review

Users say... "Great benefits and very flexible." "Flight benefits are great and perfect for interns to travel to different places together during the weekends." "you get to travel for the job and a lot of the people you work with are great!" "They have great travel benefits and medical" "Great coworkers and love the uniforms!" 

Users say... "long hours its cold and icey" "The salary is low and the hours are hard." "Upper management is extremely indecisive and unorganized, causing wasted design time, an unnecessary amount of revisions, and sometimes just throwing entire projects away and starting over." "political, limited training, demanding" "Favoritism, some lazy leads (not all), a little racism, a little hostile work environment, senior agents will try to get new hires fired and low pay starting out."