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      Alaska Airlines

      Engaged Employer

      Alaska Airlines reviews

      Reservations Sales Agent - Reservations Agent Alaska Airlines Employee Review

      1.0
      Feb 2, 2015
      Reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company had great company values and really cared about customers.

      Cons

      days off were not guaranteed, supervisors were hardly around, training was not specific for actual job duties, seniority was based on hire date and then on age - being the youngest sucked! that's how everything was chosen - mandatory OT, to seating assignments, vacations, benefits

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      3.0
      Jun 5, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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