Great Company - Reservation Agent Alaska Airlines Employee Review

4.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Alaska is a great company to work for. They appreciate their employees and treat them pretty well. The travel benefits were great when the flights weren't full.

Cons

I hates paying for Union dues when I did not want to be in the Union. Employees didn't have a choice, they were forced to be in the union and pay these hefty dues every month.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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