Great company - horrible corporate culture - Corporate Analyst Alaska Airlines Employee Review

3.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Company has great travel benefits if you can get savvy at doing standby travel. The company as a whole has great values, but you rarely see them displayed in the corporate context.

Cons

Where to begin...corporate culture doesn't really exist. Every manager I have worked with (RM, network, loyalty, catering, marketing, finance) is more concerned about their own upward trajectory than that of growing the people on their team. You take on so many responsibilities that it doesn't seem tenable to have a good work/life balance. Specifically, upper level management lacks the empathy and awareness to be effective leaders.

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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