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      Alaska Airlines

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      Alaska Airlines reviews

      Csa - Customer Service Agent Alaska Airlines Employee Review

      4.0
      Mar 20, 2025
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced environment so your shift goes by quickly, you meet people from all over the world which is great because your at the airport.

      Cons

      Pay was little compared to the amount of work we did. Very unrealistic job to keep while having kids due to the mandatory less than 24 hour notice they have. Management was very strict especially about punctuality. You can literally get in a car accident on your way to work and they would not give a damn, they would give you a warning.

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      2.0
      Jul 7, 2026
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

      Cons

      The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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