Turning into Amazon -- not in a good way - Marketing Manager Alaska Airlines Employee Review

3.0
Mar 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Travel benefits - Medical is pretty affordable - Pay is pretty good for SeaTac / South Sound - Coworkers can be really awesome. Everyone who is an individual contributer (lower level) is really smart and fun to work with. - Senior leadership can be insightful and smart.

Cons

- Constant reorgs which leaves you with fears of being laid off or fired - Direct middle managers do not have management experience, so they are unsupportive, disrespectful, and/or micromange their teams - Employee review process is turing into Amazon, where they rate employees lower to avoid giving merit-based raises - Made people RTO because senior leadership doesn't want people to WFH anymore, no considerations for childcare or other family concerns - Company morale is extremely low. Lots of long-term employees with company knowledge are leaving due to feeling like the company has taken a turn for the worse since COVID - High turnover in corporate all the time due to hiring inexperienced managers and overwhelming workload - Very difficult to hire FTE so you're stuck with too much work - Not a lot of upward mobility to get promoted unless you switch teams - Managers do not know how to support their team members and do not contribute to the team, other than to put more work on individual contriuters

Explore other reviews about Alaska Airlines

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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