I like it here - ON CALL CONCEIRGE Alaska Airlines Employee Review

4.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

JFK is a small lounge so it is intimate and you are able to see returning customers or have the time to make new connections. I like that I am able to receive the necessary training for the job and that I was sent to barista school to boost my confidence in creating drinks. As far as the perks, I am happy to receive quarterly bonuses; money goes into a fidelity account; I have the option to buy AS stock at a discount; I am able to fly standby with my spouse; I am able to trade shifts to accommodate my fellow workers and myself when we need to.

Cons

I am not able to fly ZED.

Explore other reviews about Alaska Airlines

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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