Management. They are not good at organizing breaks at all. You have to remind them all the time which in my opinion, you shouldn't have to.
They chose favorites for sure, and under appreciate hard working employees. You don't get the maxed out raise until you acquire 1,200 hours. (At least at my store.)
Hazard pay came and left. Masks where back on again and required for workers, and hazard pay never came back. Customers didn't have to wear them though. Makes no sense.
I honestly think it's a dead end job, no real room to grow, unless you want to work in the deli or something then go for it.