A good place to learn and grow - Technical Support Specialist Alchemer Employee Review

4.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

You will come across a lot of varied topics in tech The company is very flexible Colleagues listen to each other and help one another The pay is decent and benefits are good Free foods!

Cons

Because of employee flexibility you may take on more responsibility Promotions can be hard to come by At the time of this review the company is trying to adjust it's pay to benchmark with the industry which has raised in the last few years Accountability is a bit skewed

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Alchemer Response
6y
Thank you for sharing. I’m glad you are enjoying the culture and the people. I’ve heard often that the best feature of SurveyGizmo is the customer and technical support and it’s people like you that help make it that way, so thank you! I appreciate your hard work. -David Roberts, CEO

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

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Alchemer Response
1mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

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Alchemer Response
2w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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