Will things turn around? Probably not, but here's to hoping. - Anonymous employee Alchemer Employee Review

2.0
Feb 18, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly friendly and intelligent coworkers that are always willing to help and have fun. A few managers will work hard to help you learn and grow your career. Pretty cool product when it works :)

Cons

Management. Some managers are not mature enough for the position. They will often have outbursts when you ask for help or want to discuss something further. During one meeting, someone asked for clarification and a manager proceed to yell and curse at the team then proceeded to slam their laptop down and storm out of the room. This manager is not comfortable with coaching which hinders the team as a whole. Success comes from coaching and encouragement NOT eye-rolls and accusations. Quotas are unrealistic given the current state of the product. It is hard to increase prices and upsell when the product can't keep up with updates and continually has infrastructure problems. The customers are not ignorant and the company cannot keep giving the same excuses. Support and Engineering try their best but the investment is being pushed into hiring more salespeople rather than the product. Commission Plans - To any new hires or potential appliers - be aggressive to ensure you receive a comp plan BEFORE accepting the job. Ask thorough questions. Management will claim they don't know what's going on, they don't have power over that or just lie to you about what you will be paid. The comp plan might look great, but given your quota - you won't get paid anything past your base.

avatar
Alchemer Response
6y
Our product is pretty cool – thanks. And we do have friendly and intelligent team members. During these COVID times, our people are engaged and united in supporting each other and our customers. We will continue to invest in our Managers and Directors to build their leadership and management skills, and we continually identify other opportunities for folks who want to learn and grow their careers with us. -David Roberts, CEO

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

avatar
Alchemer Response
1mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

avatar
Alchemer Response
2w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
See reviews by: Helpful|Rating|Date|All