Not sure what my actual title is - Customer Service Representative (CSR) Alera Group Employee Review

2.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility, helpful, easy to work with,

Cons

Don't feel appreciated/paid enough, think my title is worth more

Explore other reviews about Alera Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, fair pay, room for advancement, collaborative approach

Cons

Change is frequent and can be challenging. Not yet acting as one firm

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many pros to talk about.

Cons

Way to many accounts and underpaid based on workload. Employees leave and workload just shifted to remaining employees. To much nepotism.

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