The Reviews are Completed by HR - Customer Service Representative (CSR) Alera Group Employee Review

1.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They talk a good game.

Cons

Raises are low and across the board. No recognition for exceptional performance. They cater to the lowest denomination. Work loads are we even. The work horses put in 60-70 hours a week.

Explore other reviews about Alera Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, fair pay, room for advancement, collaborative approach

Cons

Change is frequent and can be challenging. Not yet acting as one firm

3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

High Quality Internal Training Available via Topic Modules. Study at Self pace. Autonomy. Software and hardware appropriate for job duties.

Cons

Very little Guidance, Virtually no client facing tools, no competitive advantages, viable competitive tools, market trends, marketing completely void, focused on too many fields and master of none.

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