Horrible Company - avoid at all costs - Customer Service Representative (CSR) Alight Solutions Employee Review

1.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros of working for this company.

Cons

Failed to pay employees for all time worked. Supervisors directed us to not record time worked over 8 hours (which is illegal). Horrible HR - unable to get answers to basic HR questions. Difficult to get payroll errors fixed. Zero job security regardless of tenure and performance.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
3mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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