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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Great place to gain experience for a higher paying job - Senior Customer Service Representative Alight Solutions Employee Review

      3.0
      Apr 15, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home which contributes to work/life balance 401k Match Wellness program

      Cons

      -No transparency at lower level -No compassion for front line employees with workload -Process changes that make work harder not simpler for end-user. -Team management needs current service experience -No alignment in house with company values.

      avatar
      Alight Solutions Response
      1mo
      Thank you for sharing your feedback. We appreciate you highlighting the remote work, benefits, and wellness programs, and we take your input regarding transparency, workload, and process design seriously as we continue working to improve the employee experience.

      Explore other reviews about Alight Solutions

      5.0
      Feb 17, 2026
      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chill place great culture interesting work

      Cons

      none i love it here

      1
      avatar
      Alight Solutions Response
      3mo
      Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
      3.0
      Jun 4, 2026
      Purchasing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

      Cons

      Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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