Meh - Customer Care Representative Alight Solutions Employee Review

3.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is good if you work for it. Cafeteria Hours are good depending on the shift Customer care week.

Cons

Call center stress Some managers are spoty MUST be available from 7am-7pm (whether you have kids, family, outside obligations) with no ifs ands or buts Most management aren't willing to work with you or forget about your needs They say the constant change is good but it is extremely stressful

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
3mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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