Great company, but needs more. - Senior Customer Service Representative Alight Solutions Employee Review

2.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Working from home, great people to work with, great PTO if you have been working for a while, 10 + years.

Cons

Benefits are lower that market standard for a benefits company. If your not liked enough, you have no opportunity to advance to a new role. Plenty of people that tell you to apply for new opportunities, but after you have an interview, lack of feedback is disturbing.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
3mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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