Could be a lot better - Customer Service Representative Alight Solutions Employee Review

3.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The work is not too difficult.

Cons

Used to get pay raises. Now they rely on you meeting SLAs to get bonuses. These SLAs are very difficult to attain. Extremely hard to move elsewhere in the company. No culture at all.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

None really, they really dont know what they are doing

Cons

Bad work culture, doesn't conduct proper AARs to get to the root cause

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