Pay does not reflect role expectations - Sr Customer Care Representative Alight Solutions Employee Review

3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and 401k match and benefits,

Cons

Leadership lacks accountability and put little interest in growth,

avatar
Alight Solutions Response
10mo
Thank you for your feedback. We're glad you appreciate the remote work and benefits. We understand concerns around pay and leadership accountability, and we're committed to improving transparency, growth opportunities, and support across the organization.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

See reviews by: Helpful|Rating|Date|All