Pros
-Friendly and helpful leadership & coworkers -Structured training program -Clear break and lunch schedule (1-hour lunch, two 15-minute breaks) -Opportunity to earn commission
Cons
-Strict monitoring (had to request bathroom breaks and update status constantly) -Non-stop calls with little breathing room -Lack of clear communication about policies (e.g., requesting breaks via Slack wasn’t explained) -Compensation was structured with a base pay of $15 per hour, supplemented by commission based on sales performance in storage and moving services. However, the commission percentage varied depending on employee ranking: Top 20 agents: 0.003% commission Ranked 21-40: 0.002% commission Ranked 41-60: 0.0015% commission Ranked 61-80: 0.001% commission Remaining agents: 0.0005% commission The job listing suggested an hourly wage of $21-$25 after commission, but given the base pay and commission structure, this seemed unlikely for most employees.