3.0
Jul 15, 2019
Former employee, less than 1 year
Edison, NJ
Recommend
CEO approval
Business Outlook
Pros
Co-workers are helpful and friendly, it's a really great place to learn. They make coming to work a joy, its the management and higher ups that make it hard to stay.
Cons
Job is misrepresented. Normally Customer Service is much simpler than what this job is. This is more like Sales/Production/Customer Liaison with the different departments that are involved. Very hectic, system has a lot of exceptions to the rules, making it hard to learn as you go when you think you understand it, it changes again. Great if you love chaos. Otherwise, stick with a place that is more cut and dry, and will pay more.