Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Alleviate?

51% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 12 reviews)); "Good culture." ((in 9 reviews)); "Friendly (for the most part) coworkers" ((in 6 reviews)); "Pay has been increasing and improved benefits have been added since I got here with more promised." ((in 5 reviews)); "Good pay only stay away" ((in 4 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 12 reviews)); "It can be difficult to make commission and the base pay is low." ((in 6 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "It's hars to make money because of low debt amounts." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

Management doesn't care - Account Manager Alleviate Employee Review

1.0

Apr 12, 2024

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nothing at all, it is awful even the clients.

Cons

Management doesn't care about employees nor clients. They fired people stating they have no money to pay bonuses yet they got a better and more expensive building. Not only that they are putting more skills to account managers than what they were originally hired for. They got rid off the outbound team and expect us to do both inbound and outbound and of course because we got to do both, people use more outbound and the inbound queue gets stuck back to back for such a long time. They expect us to do welcome calls, monthly reviews within 9 minutes and not only that if you talk back and reinforce your rights you get fired. We can't have freedom of speech and to be honest I will be submitting legal action against them for wanting to take my freedom of speech away.

Alleviate Response

2y

The company strives to place management over our teams, who care for our clients and employees. While the requirements for bonus earnings may occasionally change, the Company still provides bonus compensation for the account manager role, as we do not have any financial limitations preventing us from doing so. Furthermore, our company practices an Open-Door policy, welcoming feedback and concerns. We do not support or encourage retaliation for voicing grievances, and we take these accusations seriously. Given that your review indicates that you are a current employee, we encourage you to contact the Human Resources Department to express your concerns. We thank you for your valuable feedback.

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5.0

Oct 31, 2025

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0

Jul 2, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

Alleviate Response

23h

We appreciate the opportunity to respond and provide clarification. Our Sales team is supported by leaders with many years of direct industry experience, and this is a performance-driven role. Our compensation model is structured to offer strong earning potential and is reviewed regularly to ensure it remains competitive within the industry. Many of our advisors have built long-term careers with us and consistently meet and often exceed their goals, finding the role both financially and professionally rewarding. We take concerns about leadership seriously and act promptly when issues are raised. While every role comes with its own expectations, our focus remains on fostering a results-driven environment where advisors have the opportunity to develop, perform, and grow their careers.

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Director of Payment Processing

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Management doesn't care - Account Manager Alleviate Employee Review

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