Confusion - Client Success Manager Alleviate Employee Review

3.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, and decent pay

Cons

Leadership seemed to be confused at times, a lot of changes.

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Alleviate Response
1y
Thank you for taking the time to share your thoughts with us. We greatly appreciate your feedback. Our Client Success department has recently undergone leadership and procedural changes aimed at enhancing overall productivity. These changes have had a positive impact on the department, but we understand that transitions in leadership can sometimes lead to feelings of disconnection as employees and managers adjust to new dynamics. We sincerely apologize if this shift had a negative effect on your experience. We are pleased to hear that you enjoyed working with your colleagues and found the compensation satisfactory. We value your feedback and thank you for your review.

Explore other reviews about Alleviate

5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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Alleviate Response
2d
We appreciate the opportunity to respond and provide clarification. Our Sales team is supported by leaders with many years of direct industry experience, and this is a performance-driven role. Our compensation model is structured to offer strong earning potential and is reviewed regularly to ensure it remains competitive within the industry. Many of our advisors have built long-term careers with us and consistently meet and often exceed their goals, finding the role both financially and professionally rewarding. We take concerns about leadership seriously and act promptly when issues are raised. While every role comes with its own expectations, our focus remains on fostering a results-driven environment where advisors have the opportunity to develop, perform, and grow their careers.
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